Faculty have used Anderson's TECHNICAL COMMUNICATION: A READER-CENTERED APPROACH to prepare thousands of students for the writing they will do in their careers. Known for its rhetorical treatment of workplace writing and speaking, this text helps students learn practical, flexible strategies for creating useful and persuasive communications on the job. Reorganized and streamlined to enhance student learning, the ninth edition includes greatly expanded attention to social media. It also introduces to technical communication pedagogy a set of exercises and instruction that help students transfer their technical communication knowledge and skills from school to workplace.

PART I: INTRODUCTION.
1. Communication, Your Career, and This Book.
2. Overview of the Reader-Centered Approach: Writing for a Job.
PART II: THE READER-CENTERED COMMUNICATION PROCESS.
3. Defining Your Communication's Goals.
4. Conducting Reader-Centered Research: Gathering, Analyzing, and Thinking Critically About Information.
5. Using Six Reader-Centered Research Methods.
6. Organizing Reader-Centered Communications.
7. Drafting Reader-Centered Communications.
8. Using Eight Reader-Centered Patterns for Presenting Information and Ideas
9. Persuading Your Readers.
10. Developing an Effective, Professional Style.
11. Writing Reader-Centered Front and Back Matter.
12. Creating Reader-Centered Graphics.
13. Creating Eleven Types of Reader-Centered Graphics.
14. Designing Reader-Centered Pages and Documents.
15. Revising Your Drafts.
16. Testing Your Drafts for Usefulness and Persuasiveness.
PART III: APPLICATIONS OF THE READER-CENTERED APPROACH.
17. Creating Communications with a Team.
18. Creating and Delivering Listener-Centered Oral Presentations.
19. Managing Client and Service-Learning Projects.
20. Creating Reader-Centered Websites and Professional Portfolios.
21. Writing Reader-Centered Correspondence: Letters, Memos, and Emails.
22. Writing Effectively on Social Media at Work.
23. Writing Reader-Centered Proposals.
24. Writing Reader-Centered Empirical Research Reports.
25. Writing Reader-Centered Feasibility Reports.
26. Writing Reader-Centered Progress Reports.
27. Writing Reader-Centered Instructions.
Appendix A: Documenting Your Sources.
Appendix B: Reflecting for Transfer.
References.
Index.

Faculty have used Anderson's TECHNICAL COMMUNICATION: A READER-CENTERED APPROACH to prepare thousands of students for the writing they will do in their careers. Known for its rhetorical treatment of workplace writing and speaking, this text helps students learn practical, flexible strategies for creating useful and persuasive communications on the job. Reorganized and streamlined to enhance student learning, the ninth edition includes greatly expanded attention to social media. It also introduces to technical communication pedagogy a set of exercises and instruction that help students transfer their technical communication knowledge and skills from school to workplace. A new chapter on organizing (Chapter 6) integrates into a single, cohesive discussion the advice that earlier editions presented in several chapters. Explicit discussion and numerous exercises throughout the text (including a new Appendix) increase students' ability to transfer the writing knowledge and skills they gain in your class to their other courses, internships, coops, and future jobs. This material represents the first application to a technical communication text of the emerging research on transfer of learning. Documentation instruction (Appendix A) includes the new and greatly improved MLA style, as well as current APA and IEEE styles. A simplified organization increases your ability to show students how the lessons of the various chapters fit together. The streamlined presentation highlights key points, a feature suggested by engineering and science students when the author asked them how the text could be modified to enhance their learning. This edition gives increased attention to helping students integrate and build on the writing and speaking skills they bring to the course. Enhanced MindTap® annotations identify opportunities for integrating digital resources into your class. MindTap® English for Technical Communication, 9th Edition engages your students to become better thinkers and writers by blending your course materials with content that supports every aspect of the writing process. Resources include grammar activities, a professional tutoring service, a database of scholarly sources and interactive videos to support students in writing research papers, a dictionary, and a paper management system for electronic submission, grading, and peer review. READER-CENTERED APPROACH: The book's premise is that students' success in the writing they do in their careers will be measured by their readers' responses. If they write communications that help their readers easily find and use the information they want or need, and/or communications that influence their readers' attitudes in the intended way, they will write effectively. As this book addresses each aspect of writing, it supports instructors' efforts to help students learn how to meet workplace readers' needs and expectations and how to impact these readers' attitudes and actions. FLEXIBLE SUPPORT FOR DIFFERENT APPROACHES TO THE COURSE: The reader-centered approach and the design of the book provide a flexible teaching resource, enabling instructors to select any array of chapters and projects while still preparing their students, whatever their majors, with sophisticated yet transferable skills they will need wherever they choose to work after graduation.