Packed with cases, exercises, simulations and practice tests, Ferrell/Fraedrich/Ferrell's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 12E thoroughly covers the complex environment in which managers confront ethical decision-making. Using a proven managerial framework, the authors address concepts, processes and best practices within successful business ethics programs. Students learn how to integrate ethics into key strategic business decisions. Revisions highlight new legislation affecting business ethics, the most up-to-date examples, best practices of high-profile organizations, and 20 new or updated original cases. MindTap online resources let students master concepts through hands-on application. Two new YouTube® videos with worksheets for each chapter illustrate or build upon important concepts and support a "flipped classroom" or "learning lab" philosophy.

Part I: AN OVERVIEW OF BUSINESS ETHICS.
1. The Importance of Business Ethics.
2. Stakeholder Relationships, Social Responsibility, and Corporate Governance.
Part II: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS.
3. Emerging Business Ethics Issues.
4. The Institutionalization of Business Ethics.
Part III: THE DECISION-MAKING PROCESS.
5. Ethical Decision Making.
6. Individual Factors: Moral Philosophies and Values.
7. Organizational Factors: The Role of Ethical Culture and Relationships.
Part IV: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY.
8. Developing an Effective Ethics Program.
9. Managing and Controlling Ethics Programs.
10. Globalization of Ethical Decision Making.
11. Ethical Leadership.
12. Sustainability: Ethical and Social Responsibility Dimensions
Part V: CASES.
Case 1: The Volkswagen Scandal: An Admission to Emission Fraud.
Case 2: Uber Hits a Bump in the Road.
Case 3: Wells Fargo: The Stage Coach Went Out of Control.
Case 4: POM Wonderful: Crazy Healthy!
Case 5: Monsanto: A Growing Controversy.
Case 6: Starbucks Venti Social Responsibility and Brand Strategy.
Case 7: Walmart Juggles Risks and Rewards.
Case 8: New Belgium Brewing: Crafting a Fresh Social Responsibility and Sustainability Initiative.
Case 9: The NCAA Has Many Balls in the Air.
Case 10: Google: The Quest to Balance Privacy with Profit.
Case 11: Zappos: Taking Steps towards Maximizing Stakeholder Satisfaction.
Case 12: Lululemon: Turning Lemons into Lemonade.
Case 13: Insider Trading at the Galleon Group.
Case 14: Whole Foods: 365 Degrees of Commitment to Stakeholders.
Case 15: Apple Maintains Strong Ethical Roots.
Case 16: PepsiCo: Poised to Deal with the Next Generation.
Case 17: Fraud in Dixon, IL: All the Queens Horses Could Not Save Her.
Case 18: Herbalife Reborn.
Case 19: CVS: ‘Fired Up’ about Social Responsibility.
Case 20: Enron: Not Accounting for the Future.

Packed with cases, exercises, simulations and practice tests, Ferrell/Fraedrich/Ferrell's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 12E thoroughly covers the complex environment in which managers confront ethical decision-making. Using a proven managerial framework, the authors address concepts, processes and best practices within successful business ethics programs. Students learn how to integrate ethics into key strategic business decisions. Revisions highlight new legislation affecting business ethics, the most up-to-date examples, best practices of high-profile organizations, and 20 new or updated original cases. MindTap online resources let students master concepts through hands-on application. Two new YouTube® videos with worksheets for each chapter illustrate or build upon important concepts and support a "flipped classroom" or "learning lab" philosophy. NEW CASES EMPHASIZE THE IMPORTANCE AND IMPACT OF ETHICAL DECISION MAKING IN BUSINESSES TODAY. New cases feature global and well-known names, such as Volkswagen, Well Fargo, POM Wonderful, and Uber. Students also learn from local challenges, such as municipal accounting fraud in Dixon, Illinois. UPDATED MINDTAP DIGITAL RESOURCES OFFER NEW SIMULATION TO REFINE DECISION-MAKING SKILLS. This edition's completely updated MindTap now offers an engaging simulation that allows students to make decisions and receive customized feedback. All MindTap quizzes and video cases are also updated. THE LATEST DATA REFLECTS THE MOST RECENT INFORMATION FOR A CONTEMPORARY LEARNING EXPERIENCE. All updated data, including tables, figures and text notations, now reflect the latest changes through 2017, when possible. RECENT EXAMPLES AND ADDITIONAL REVISED CASES PROVIDE TIMELY INSIGHTS AND HANDS-ON EXPERIENCE. Recent examples illustrate this edition's concepts while 15 additional cases are now completely revised. UPDATED ELECTRONIC TEST BANK ENSURES A TRUSTED ACCURACY. This edition's digital Cognero® Test Bank questions are thoroughly updated to reflect today's ethical challenges. UNIQUE ROLE-PLAY CASES PROVIDE EXCELLENT CULMINATING EXPERIENCES. These cases, found in the Instructor's Resource Manual allow your students to integrate this edition's concepts. Cases are also effective as ongoing exercises to provide students with extensive opportunities for interacting and making ethical decisions. MARKET-LEADING APPROACH EMPHASIZES DECISION-MAKING, LEADERSHIP AND STRATEGY. The esteemed authors clearly illustrate how to develop, implement, and audit an effective ethics program in a contemporary global environment. RICH LEARNING FEATURES ENSURING STUDENTS GET THE MOST FROM YOUR COURSE. Chapter Objectives, Chapter Outlines, detailed Chapter Summaries and "Check Your E.Q." (Ethics Quotient) exercises help students identify key concepts, initiate discussion and enhance problem-solving skills. Students also have opportunities for self-assessment. NUMEROUS REAL-WORLD, HANDS-ON APPLICATIONS PLACE STUDENTS IN THE ROLE OF DECISION MAKER. An "Ethical Dilemma" at the opening of each chapter highlights a realistic situation and provides guided discussion questions on how to resolve the dilemma. Chapter-ending "Resolving Ethical Business Challenges" are mini-cases that give students an opportunity to put what they have learned into action as they use critical-thinking skills to address realistic ethical issues.