Part One: Organizational behaviour and the challenges facing managers

Chapter 1: Introducing management and organizational behaviour
Chapter 2: Organizational behaviour and current management challenges

Part Two: Individuals in organizations

Chapter 3: Personality and individual difference
Chapter 4: Perception, attribution and attitude formation
Chapter 5: Motivation

Part Three: Interactions in organizations

Chapter 6: Leading and managing
Chapter 7: Groups and teams
Chapter 8: Communication and decision making
Chapter 9: Conflict and negotiation

Part Four: Formal systems and arrangements in organizations

Chapter 10: Organization structure
Chapter 11: Control, technology and job design
Chapter 12: Complexity, change and organizational development
Chapter 13: Human resource management and learning in organizations

Part Five: Informal systems and dynamics within organizations

Chapter 14: Organizational culture
Chapter 15: Power, influence and politics
Chapter 16: Relationships, fairness and trust

The chapter on HRM has been reorganised, adding in the process of learning within an organizational context. New material and up-to-date research has been added to each chapter to capture the important trends and developments in OB and people management issues within modern organizations. Each chapter has several case study features, offering students a variety of practical insights into the world of organizational behaviour and management. Stop and consider boxes in each chapter provide additional opportunities for students to reflect more deeply on aspects of organizational behaviour theory and practice. The website contains sections of advanced material to help students extend their learning even further.