Winner – 2017 Australian Publishers Association EPAA Student Resource, TAFE & Vocational Education

The judges said:
“Comprehensive coverage of content of core and most popular units with engaging visuals and content that reflects current hospitality design. Relevant and new employability skills and critical thinking connect students to real-life challenges.”

Prepare students to master their skills and knowledge needed to succeed within the hospitality industry with the new edition of The Road to Hospitality: Skills for the New Professional, 4e.

Thoroughly revised, The Road to Hospitality: Skills for the New Professional, 4e has been repositioned to cover core and elective units of competency at both Certificate II and III levels. Covering best practices, new techniques and legislations, this new edition uses real world industry examples and follows a clear and logical structure, which builds and strengthens the knowledge and skills of each student. Employability skills are emphasised holistically throughout the full-colour text.



The Road to Hospitality: Skills for the New Professional, 4e supports learning and delivery in:
• SIT20316 Certificate II in Hospitality
• SIT30616 Certificate III in Hospitality

Hospitality: Infinite possibilities. Endless opportunities.

1 Source and use information on the hospitality industry
2 Interact with customers
3 Provide service to customers
4 Show social and cultural sensitivity
5 Participate in safe work practices
6 Use hygienic practices for hospitality services
7 Use hygienic practices for food safety
8 Work effectively with others
9 Work effectively in hospitality services
10 Coach others in job skills

Winner – 2017 Australian Publishers Association EPAA Student Resource, TAFE & Vocational Education The judges said: “Comprehensive coverage of content of core and most popular units with engaging visuals and content that reflects current hospitality design. Relevant and new employability skills and critical thinking connect students to real-life challenges.” Prepare students to master their skills and knowledge needed to succeed within the hospitality industry with the new edition of The Road to Hospitality: Skills for the New Professional, 4e. Thoroughly revised, The Road to Hospitality: Skills for the New Professional, 4e has been repositioned to cover core and elective units of competency at both Certificate II and III levels. Covering best practices, new techniques and legislations, this new edition uses real world industry examples and follows a clear and logical structure, which builds and strengthens the knowledge and skills of each student. Employability skills are emphasised holistically throughout the full-colour text. The Road to Hospitality: Skills for the New Professional, 4e supports learning and delivery in: • SIT20316 Certificate II in Hospitality • SIT30616 Certificate III in Hospitality Hospitality: Infinite possibilities. Endless opportunities. Comprehensively revised and updated to cover industry standards, benchmarks and trends New summative assessment worksheets to reinforce learning New testbank for quizzes and revision testing New practical exercises, cases and activities throughout each chapter to keep students engaged Full colour makes it easier to use, perfect for visual learners Robust Instructor package including simple chapter to competency mapping documents, solutions manual, customisable PowerPoints, weblinks, artwork and more to make teaching easier New student companion website for additional learning tools, including flashcards, weblinks, crosswords and 12 month free access to Search Me! Hospitality – a fast and convenient digital database that is updated daily and provides students with 24-hour access to full-text articles from hundreds of scholarly and popular journals, e-books, and newspapers, including The Australian and The New York Times. Learning outcomes at the beginning of each chapter outline what students will learn and what outcomes are required after completion Keep in Mind boxes feature throughout each chapter to remind the student of key topics and aspects of the industry