Part 1: Overview
1. An Introduction to Information Systems
2. Information Systems in Organizations

Part 2: Information Technology Concepts
3. Hardware: Input, Processing, Output and Storage Devices
4. Software: Systems and Application Software
5. Organizing and Storing Data
6. Computer Networks

Part 3: Business Information Systems
7. Operational Systems
8. Management Information and Decision Support Systems
9. Knowledge Management and Specialized Information Systems
10. Pervasive Computing

Part 4: Systems Development
11. Systems Analysis
12. Systems Design and Implementation

Part 5: Information Systems in Business and Society
13. Security, Privacy and Ethical Issues in Information Systems

Fully updated Real World examples relevant to an international audience, ranging from Europe, the Middle East, South Africa and Australia. Principles and learning objectives are aligned and explained at the beginning of each chapter so students know what they will be learning and why. Information Systems @ Work cases help students to understand how business information systems are used in their careers. Ethical and Societal Issues cases demonstrate the ethical challenges and societal impact of information systems in the real world. Each case has been rewritten, giving modern examples of how information systems are used in the real world. End of chapter exercises have been thoroughly updated with brand new questions, allowing for different testing methods. This edition is also available as a MindTap with additional cases, lab exercises, concept clip videos and different assessment questions. Updates to technology throughout ensure this edition is completely relevant to students today.