Medical assistants play a critical role in our changing world of health care, and ADMINISTRATIVE MEDICAL ASSISTING, Sixth Edition, prepares them to lead in this growing field. Known for its thorough coverage, extensive technical detail, and accurate, up-to-date content, this proven text book covers all the administrative and general tasks in a more comprehensive and detailed manner than other texts. Topics covered include the history and development of medical assisting, descriptions of the health care team, therapeutic communications, coping skills for the medical assistant, and important legal, ethical, and bioethical issues pertinent to the medical assistant. First aid is thoroughly covered as well as how to create a facility environment that welcomes patients. There is much updated information on computers, telecommunications, and the electronic medical record. Managing the facility’s financial records includes the new ICD-10 insurance coding. This edition continues to include chapters that are most helpful when the medical assistant moves into a management position within a practice. Students will appreciate the updated chapters on employment strategies, entering the profession, and more fully understanding the management aspect of the medical clinic.

Section I: GENERAL PROCEDURES.
Unit 1: Introduction to Medical Assisting and Health Professions.
1. The Medical Assisting Profession.
2. Health Care Settings and the Health Care Team.
Unit 2: The Therapeutic Approach.
3. Coping Skills for the Medical Assistant.
4. Therapeutic Communication Skills.
6. The Therapeutic Approach to the Patient with a Life-Threatening Illness.
Unit 3: Responsible Medical Practice.
7. Legal Considerations.
8. Ethical Considerations.
9. Emergency Procedures and First Aid.
Section II: ADMINISTRATIVE PROCEDURES.
Unit 4: Integrated Administrative Procedures.
10. Computers in the Medical Clinic.
11. Telecommunications.
12. Patient Scheduling.
13. Medical Records Management.
14. Written Communications.
15. Medical Documents.
Unit 5: Managing Facility Finances.
16. Medical Insurance.
17. Medical Coding.
18. Daily Financial Practices.
19. Billing and Collections.
20. Accounting Practices.
Section III: PROFESSIONAL PROCEDURES.
Unit 6: Office and Human Resources Management.
21. The Medical Assistant as Clinic Manager.
22. The Medical Assistant as Human Resources Manager.
Unit 7: Entry into the Profession.
23. Preparing for Medical Assisting Credentials.
24. Employment Strategies.
Appendix A: Common Health Care Abbreviations and Symbols.
References
Glossary of Terms.
Index.

Dynamic Trends. Extensive Updates Throughout The Readings Examine The Latest Trends And Issues, Industry Best Practices, And Current Technology, Giving Students An Up-Close Perspective Of Medical Assisting Today.Enlightening Openers. Every Unit Starts With This New Opening Feature Called Attributes Of Professionalism, Which Explores Five Important Attributes Of Professional Behavior In The Health Care Workplace And Offers Practical Questions For Self-Testing.New Procedures. Updated To Include The Latest New And Revised Procedures, This Book Addresses The Full Depth And Breadth Of General, Administrative, And Clinical Competencies For Medical Assistants.Critical Focus. Designed With A Laser Focus From The First Page, Administrative Medical Assisting, 6E Delivers Learning Outcomes Based On Current Maerb/Caahep/Abhes Competencies, Clia-Waived Laboratory Procedures, And Relevant Digital Terminology.Pointed Icons. Special Icons Highlight Content Throughout The Readings To Remind Students Of The Importance Of Professionalism In Their Medical Assisting Career.Improved Course Control. A Revised Instructor'S Manual With Chapter-Linked Exercises, Learning Activities Tailored To Diverse Learning Styles, A Robust Study Guide With Expanded Critical Thinking Exercises And Problem Solving, And Online Competency Checklists Help You Guide Students Through Procedures And Evaluate Them With Ease.Bright Insights. Packed With Hundreds Of Hundreds Of Full-Color Photos And Detailed Diagrams, Each Chapter Illustrates Key Procedures And Showcases Current Equipment, Building Familiarity With The Tools Of The Trade And Bringing The Pages To Life.Guiding Graphics. Quick Reference Guides And Infographics Throughout The Text Help Students Find And Understand Critical Information In A Clear, Succinct, And Engaging Way.Enhanced Studying. Created To Improve Testing Outcomes, The Study For Success Feature Integrates A Variety Of Optional And Ancillary Resources Into Each Chapter While The Expanded Certification Review Quizzes Build Confidence With The Certification Testing Format.Convenient Glossary. An Extensive, Back-Of-The-Book Glossary Provides Key Medical And Industry Terms, Along With Their Definitions, Serving As A Helpful Reference For Mastering The Unique Terminology And Acronyms Used In Health Care.

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